-
-
Hello,
to check this we need your userid and world where you play.
Also the Castle with exact name and what exactly happend here would be good to know.regards
Dschibait -
Hello Admin.
I have a same problem.22 castles.
My user ID:442Thank you
RegardsSzabika
-
-
@RolyPoly
Only to clearify this, that i didn't demolish something (for trying) that you don't want to damolish.
Whats exactly wrong with this castle "b Castle - demolish stop prob" ?
Can i try to demolish this one? (to check this error)
Which one you try to demolish?@Szabika
i didn't understand the issue from initial post so if you understand it you also can explain it a bit more in detail whats exactly is wrong with your castle.Only to say this:
initial post says that wednesday (with maintanance) the demolishing is stopping... we change something yesterday 2 days after maintanance. So i need some more informations if this is coming from a general bug or from our demolish changes to select 3 different castles as target.regards
Dschibait -
Hello Admin
3 days ago,i start to demolish 22 castles. But all this process stopped,5 hours before all castles completely demolished.
So now i have 22 very-very small castles.
I lost all this castles products,and lot of resources.
Some castles have 0 point.
If you have time,can you check pls.W1 User ID:442
Thanks
Regards
Szabika -
@RolyPoly
Only to clearify this, that i didn't demolish something (for trying) that you don't want to damolish.
Whats exactly wrong with this castle "b Castle - demolish stop prob" ?
Can i try to demolish this one? (to check this error)
Which one you try to demolish?I was demolishing castle for two days to get about
46,869,362,422
34,876,860,448
25,750,944,702
resources for my other castle.All stopped with update and I do not get resources!
-
Any update on lost resources?
-
-
I created a support ticket 17 days ago!
I only got the following answer 17 days ago.......Damoria <jira@bitmeup.atlassian.net>
28 Oct 2019, 17:38[Blocked Image: https://mail.google.com/mail/u/0/images/cleardot.gif]Just confirming that we got your request. We're on it. -
It has now been 24 days since my ticket was acknowledged by
Damoria <jira@bitmeup.atlassian.net> with the subject lineDAM-433 Bitmeup-Support: resources lost for demolished castle.
as being received with an answer " Just confirming that we got your request. We're on it." I have no update or answer. Thank you for your help.
-
mmmh
Who did this?
yappyyap added a comment - 03/Nov/19 6:19 PMThis was the answer of some questions we send
- or at least a reply, because the questions
couldn't be answered.If aou are not the one who wrote this reply,
please check your mail account. -
I am sorry but I do not understand what you are saying.