• Good evening,


    I think I discovered a bug on Venturia


    the limit of amber castles is 10 however it is possible to create more, a few minutes ago I wanted to test if this was a bug and I realize that it works for me so now I have 11 amber castles


    I would therefore like my castles to become a sanctuary again, to recover my 40,000 ambers and the bug to be corrected


    ID 6 venturia

    Amber-Château

    11/10

    castles 05 Pikko 10


    cordially



  • One of my alliance members received the answer from an admin on a support ticket that 25 amber castles are possible in both worlds. Here in the forum there is other information. We would like to know if having more than 10 amber castles in w2 Venturia is a bug or not.

  • Good morning


    I am at 10 amber castles again but there are 2 problems


    1- we did not remove the correct amber castles, my last amber castles was


    05 Pikko 10


    did you remove


    Castle - Damorian_3050 21


    So I would like the error to be corrected please.


    2- I did not receive my 40,000 ambers back


    Sincerely

    loic

  • Good morning


    I allow myself to write here because I have not had any response from the support to my email of 05/13/24 12:57 p.m.


    so I lose a little troop production every day as well as my ambers that I would like to use


    can you inform the team??


    Sincerely

    • Official Post

    no, just create a ticket ... you have to come in contact with gameoperators, i dont play chinese whispers here


    and, if you created a ticket about this issue already 2 days ago, that seems fine to me - so where is the problem? is this ticket about this problem here? Its 2 days, in week, where our volunteers may not at there pc's

  • hello I still haven't had a response to my tikets from 05/13/24 is this still normal??


    I would like to recover my 40,000 ambers before a future event so as not to be penalized compared to other players


    cordialy

  • hello I received my 40,000 ambers and I thank you


    I can understand that you are not very concerned and that the processing can be long but you just have to warn the player in question because it has been 1 month since I created the ticket


    plus I needed his ambers for something else


    in any case I thank you