there are players who are currently unable to enter the game with problems loading the Damoria site
please check and fix if possible .thanks in advance
kind regards
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loading bits... |
there are players who are currently unable to enter the game with problems loading the Damoria site
please check and fix if possible .thanks in advance
kind regards
Hello,
i got feedback that a swisscon (internet service provider in switzerland) had some problems / blocked our site, but is back working now.
We are currently investigating this.
But a report with no informations isn't a valid bug/problems post.
Please give us more informations, like a screenshot, an error message or something else.
Basicly, please clear your cache and also clear your cookies. In most cases this fixed a problem on your side.
regards
Dschibait
this is what is written,
the player is Dutch,the cache has been emptied and the cookies deleted ,the problem is not solved yet.
thanks for your kind attention
ok, we have to investigate this together with your help.
please do the following:
1. press your windows key
2. enter "cmd" to open the command line (a black window)
3. enter this line (without quotes) "nslookup damoria.bitmeup.com"
The result should contain your dns host and the IP address of our bitmeup server.
this is the example from my pc:
just to write this here:
there is no general login problem - we have many players in all of our games who can enter bitmeup.com and the game sites.
It seems like there are specific setups which cause some problems.
there is your problem... your dns server isn't a valid server or just response with not a correct result - im not sure what this server is - maybe your router or so, but this is the problem
and you can visit other websites ? surprising...
please google how you can change your DNS Server and change it to something whats work
i recomment the dns from google its 8.8.8.8
this problem isn't a bitmeup problem its a problem in your system - thats why anyone else can login correctly
cannot enter the forum and this makes communication difficult
can access other sites (all), Damoria just doesn't load
can access other sites (all), Damoria just doesn't load
yes, i dont know why this dns server can't resolve the damoria.bitmeup.com address
like i wrote, its not our fault its an error / problem on his network / his machine...
here is how you change your dns to google.dns
Also received the info from other players that they cannot access the Damoria website.
So it is not a single players problem, but seems to be spread accross different players
Anything that can be done from Admin side?
this write some players , but we used it this way for all this time. So why i got thrown out of the game today?
Also on my phone it did not work.
yesterday all was fine
Also received the info from other players that they cannot access the Damoria website.
So it is not a single players problem, but seems to be spread accross different players
Anything that can be done from Admin side?
so we don't changed anything on the DNS setup since the server move its not common to change there anything so
it worked with many providers - there is a check page here:
there you can see if this works from different locations and most of the time (there are sometimes "x" to indicate that there is an error) it works...
so in this case here (don't know your other cases) it seems like that this DNS can't update us... don't know why, because there isn't something special
what you can try is to open bitmeup.com or spaceinvasion.bitmeup.com - just to check if these are also not working.
for anyone having problems - could you execute this page and send me the result - it just checks if you can access ipv4 webpages (this seems the problem above)
IPv6 test - IPv6/4 connectivity and speed test
send the result (screenshot please) to me in a conversation.
what you can try is to open bitmeup.com or spaceinvasion.bitmeup.com - just to check if these are also not working.
same problem
Also received the info from other players that they cannot access the Damoria website.
So it is not a single players problem, but seems to be spread accross different players
Anything that can be done from Admin side?
just to inform you (and your mates) this problem seems to be a problem from the internet service provider "kpn"
just to inform you (and your mates) this problem seems to be a problem from the internet service provider "kpn"
Thanks for the info.
I told those having issues that the internet in the Netherlands was broken (as a joke). Seems like I was right
we are knowing that the ipv6 option isn't available right now - we are working with our IT partner to get also this in future...
but, this is a newer standard - if you or your provider dosn't support the ipv4 standard you will have big problems with games, other websites or streaming in many situations.
problem solved ,
thanks for your patience and availability
kind regards
just to inform you all - we have changed a problem which this dutch internet provider is marking as problem ...
because of that in spaceinvasion we had some connection problems. Right now we haven't get any reports here on damoria.
Thats why we decided to don't activate attack protection. If you have problems, please let us know.